Acceptable Use Policy
Seller: Accountants Expert, operated by BOMCAS Canada. The seller has not published a street address or a registration number on this page. Write to licences@accountantsexpert.com.
1. Who must follow it
This Acceptable Use Policy applies to every visitor, every account holder, and every buyer of a plan. It is part of the Terms of Service and, for a paid plan, part of the Software Licence Agreement. The seller may suspend a key or an account that breaks it. The seller is Accountants Expert, operated by BOMCAS Canada. Reports of abuse go to licences@accountantsexpert.com.
A firm is responsible for the people it allows to use its account and for the sites it activates. A client of the firm is the firm's responsibility. The seller will treat a breach on a site the firm activated as a breach by the firm, without having to prove which staff member clicked the button.
2. Do not attack the service
The visitor will not probe, scan, or test the vulnerability of the site or of the licence service except as the Software Licence Agreement allows for a good-faith report. The visitor will not bypass a rate limit, a login lock, or an access control. The visitor will not send malware, ransomware, or a file that exploits a browser. The visitor will not overload a calculator or the licence endpoint with automated calls that are not a genuine use of the product.
The visitor will not attempt to read another customer's key, invoice, or site list. The visitor will not use a password they are not authorised to use. A security report is welcome at the contact address. A report is not permission to access data that is not the reporter's, and it is not permission to publish an exploit before the seller has had a reasonable chance to fix it.
3. Do not redistribute or misrepresent
The visitor will not post a Pro licence key, a Pro package, or a rate file in a public place. The visitor will not sell access to a key. The visitor will not tell a client or a website visitor that a calculator result is a ruling, a filing, or advice from the seller. The visitor will not display a badge that says the seller certified the visitor, the visitor's firm, or the visitor's advice. The seller has not issued that certification and does not authorise the claim.
The visitor will not remove a licence notice in order to pass the software off as the visitor's own product. White-label, where the plan includes it, is the only permitted hiding of the seller's name on a client site, and it lasts only while the plan is active. The visitor will not register a domain or a social account that impersonates the seller.
4. Personal information and client files
The visitor will not paste a social insurance number, a full tax return, a payroll register of a real workforce, or a client's banking information into a support form or a public calculator. Calculators are built to take the figures the form asks for, such as an income amount the visitor chooses. They are not a document vault. If a support ticket needs a screenshot, the visitor should redact personal information first.
The visitor will not use the site to collect personal information from other people in breach of privacy law. A firm that embeds a calculator on its own site is the steward of what its visitors type into that copy. The firm's own privacy notice must cover that collection. This policy does not make the seller the steward of a form the firm hosts.
5. Lawful use
The visitor will not use the site or the software to break the law. That includes fraud, phishing, infringement of someone else's copyright, and a breach of professional rules that apply to the visitor. The seller does not police professional rules. The seller does suspend a key that is being used to commit fraud or to distribute malware. The visitor will comply with sanctions and export rules that apply to them.
The visitor will not use the calculators to generate a figure they intend to present as an official assessment. An estimate must be described as an estimate. The Disclaimer states the same duty in more detail. A breach of that duty on a site the buyer controls is a breach of this policy.
6. Consequences
The seller may remove content, refuse a checkout, suspend a key, or end an account for a breach. A suspension for breach does not refund the current term, except where the Refund and Cancellation Policy or a mandatory law requires a refund. The seller may report illegal activity to the authorities. The seller will tell the account email the reason for a suspension unless a law or an investigation requires otherwise.
A visitor who believes a suspension was a mistake should write to licences@accountantsexpert.com. The seller will look at the message. A reply is not a promise to restore a key that was published or a key that was used beyond the site count.
7. Automated use and fair limits
A person may use a calculator by hand, and a buyer may call the documented update endpoint with their own key. A person may not run a farm of requests that copies the rate tables out of the public calculators, that creates accounts in bulk, or that tests stolen card numbers against checkout. The seller may set a technical limit on how often an address can call an endpoint. Circumventing that limit is a breach even if the individual calls would have been lawful one at a time.
Search engines may index public pages in the ordinary way. A crawler that ignores robots rules, that hammers calculators, or that harvests email addresses is not welcome and may be blocked. The seller does not grant a licence to republish the rate explanations as a competing database. Quotation of a short passage with a link is acceptable. A wholesale copy is not.
The buyer of a plan may use the software on the allowed number of their own sites or, on Agency within the site count, on client sites they administer. They may not offer the key as a feature of a marketplace where strangers activate their own unrelated sites. They may not include the paid package in a nulled-plugin collection. Those uses are redistribution, which the Software Licence Agreement forbids.
8. Reporting abuse
A report should include the page, the time, and what happened. It should not include a client's full return. The seller will use the report to protect the site and other customers. The seller may not be able to tell the reporter the outcome if that would reveal another person's information. A good-faith report of a vulnerability, made without exploiting data that is not the reporter's, will not be treated as a breach by itself.
The seller may preserve logs that show the abuse for as long as needed to investigate and to respond to a legal process. That preservation is a purpose described in the Privacy Policy. It is not a general right to keep calculator inputs, which the seller does not receive from the browser calculators. Threats against staff are a reason to end access immediately and to refer the matter to the police.
9. Security of the buyer's own site
The buyer chooses the host, the theme, and the other plugins on each activated site. The seller is not the host of those sites. A compromise of the buyer's host is the buyer's incident to investigate. The buyer should keep WordPress, the theme, and the other plugins updated, and should not install a nulled copy of anything beside this product. The seller may refuse support for a site that is running a redistributed copy of Pro or a key that does not match the account.
The buyer will not store the licence key in a public repository, a screenshot on a marketing page, or a ticket that is shared with a client. If a key leaks, the buyer writes to licences@accountantsexpert.com and asks for a rotation. The seller may rotate or revoke a leaked key. Sites that were activated may need the new key. That work is part of keeping the licence inside the plan, not a defect in the software and not a ground for a refund.
The buyer will not use the update channel to fetch the package and then publish the zip. The download is for the licensed sites. A consultant may install it on a client site that counts toward the plan. A consultant may not leave the zip on that client's public uploads folder. If the seller finds the package on a public URL, the seller may suspend the key until it is removed.
10. How these words are used
Headings are for convenience. They do not change the operative text. “Including” means “including without limitation”. The singular includes the plural and the other way around. “Writing” includes email. A reference to a statute is to that statute as amended, and to any regulation made under it. A reference to a person includes a natural person, a corporation, a partnership, and any other entity. If a word is defined in this document, that definition applies wherever the word is used, unless the sentence says otherwise.
If a translation of this page is published, the English text controls. If a page on the site summarises this document in shorter words, this document controls where they differ. A failure to enforce a term on one occasion is not a waiver. A waiver must be in writing to be effective, and it applies only to the breach it names. The seller may assign this document to a successor of the business. The buyer may not assign a licence or an account without the seller’s prior written consent, except where a mandatory law says otherwise.
If a court finds that one term cannot be enforced, the rest of the document stays in force. The invalid term is modified to the minimum extent needed to make it valid, if a modification can do that without changing the bargain. This document, together with the other policies named in it and the plan the buyer selected at checkout, is the entire agreement on its subject. It replaces earlier oral statements and earlier website summaries about that subject. A purchase order or a buyer’s standard terms do not amend it unless the seller signs a document that says they do.
Days are calendar days unless a section says business days. A business day is a day other than a Saturday, a Sunday, or a statutory holiday in Alberta. Notices to the seller are sent to licences@accountantsexpert.com and are effective when the email is received, or on the next business day if it arrives outside ordinary business hours. Notices to the buyer are sent to the email on the account and are effective when sent, unless the message bounces and the seller has another address on file. The buyer must keep that email address current.
11. Governing law and mandatory rights
Accountants Expert, operated by BOMCAS Canada offers the website, the calculators, and the paid plans from Alberta, Canada. This document is governed by the laws of Alberta and the federal laws of Canada that apply in Alberta. The courts of Alberta have jurisdiction, subject to the dispute section of the Limitation of Liability and Indemnity and to any mandatory rule that lets a consumer sue or be sued at home.
Nothing in this document limits a right that a statute says cannot be limited. That includes mandatory protections for a consumer in the buyer’s province or country. For a consumer in Quebec, the Consumer Protection Act, CQLR c P-40.1, applies where it must, and a term that conflicts with it is read down. For a consumer in the European Union, the mandatory parts of Directive 2011/83/EU on consumer rights, as implemented in the buyer’s member state, and the mandatory parts of the digital-content rules that apply to that buyer, are preserved. For a consumer in the United Kingdom, the mandatory parts of the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 are preserved.
Where those laws give a consumer a right to withdraw from a distance contract for digital content, the buyer is asked at checkout to request immediate supply and to acknowledge that the withdrawal right ends once supply of the digital licence begins. That request and acknowledgement do not apply where a mandatory law keeps the withdrawal right, including for a consumer in Quebec. A business buyer who is not a consumer does not receive consumer withdrawal rights.
The seller does not claim a professional designation, a certification, or a membership on these pages. The calculators are software. They are not a filing, a ruling, or a retainer. Dispute resolution, the class-action waiver, and arbitration are described in the Limitation of Liability and Indemnity. They are not enforceable against a Quebec consumer where the law of Quebec refuses them. They also do not apply where the law of the buyer’s province or country refuses a waiver of a class action or a requirement to arbitrate.
12. Changes, records, and survival
The seller may update this document by posting a new version with a new version number and a new effective date. The version line at the top of the page is the version in force. A material change to a paid plan is also handled in the Terms of Sale, including notice before a renewal price changes. Continued use of a free page after the effective date is acceptance of the new website terms. A paid subscription keeps the commercial terms accepted at the start of the current paid term until that term renews, except where a change is required by law or is needed to stop abuse.
The site consent bar asks again when the policy version changes. A previous acceptance stored in the cookie, in local storage, or in the consents table does not cover a later version. Checkout keeps its own consent screen. Accepting the bar does not replace the checkboxes at checkout, and the checkboxes at checkout do not replace the bar.
Terms that by their nature should survive the end of a subscription do survive. That includes accrued payment obligations, the refund rules for a period already paid, the licence restrictions on a copy already received, the disclaimer, the limitation of liability, the indemnity, the governing-law clause, and the sections needed to interpret them. The end of a subscription does not erase a record the seller must keep for tax, accounting, or a legal claim.
The contact for every policy on this site is licences@accountantsexpert.com. Support about a licence key or a download may also be handled from My Account. Do not send a client’s tax return, a social insurance number, or a full licence key to that address. Send the account email and a description of the issue.
These pages are written for customers of Accountants Expert. They are not a legal opinion and they are not a certification. Have them reviewed by a lawyer before you rely on them.
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