Terms of Service
Seller: Accountants Expert, operated by BOMCAS Canada. The seller has not published a street address or a registration number on this page. Write to licences@accountantsexpert.com.
1. The website
These Terms of Service are the rules for using accountantsexpert.com, including the pages, the calculators that run in the browser, the account screens, and the downloads. They apply to a visitor who has not bought anything and to a buyer who has. A purchase is also governed by the Terms of Sale and Subscription, the Refund and Cancellation Policy, and the Software Licence Agreement. If those documents speak to a paid plan, they control that subject. These terms control the use of the website itself.
The seller is Accountants Expert, operated by BOMCAS Canada. The site is aimed at people and firms who want Canadian tax and payroll estimates on their own WordPress sites, and at visitors who use the public calculators. The site is not a government portal. It is not the Canada Revenue Agency and it is not Revenu Québec.
2. An account
Some pages are public. Checkout and My Account require an account. The person who creates an account must give a real email address they control. The password is the visitor's responsibility. The seller stores a hash, not the password in clear text. The visitor must tell the seller if they believe the account has been used without permission. The seller may sign the visitor out, reset a session, or lock an account that shows signs of abuse.
One person should not share a password. A firm should decide who on its staff may buy and who may see licences. The seller treats the person who can sign in as authorised to act for the account. An invitation feature, if one is later offered, will have its own rules. Until then, sharing the password is at the account holder's risk.
3. Acceptable use and content
The Acceptable Use Policy is part of these terms. The visitor will not attack the site, scrape it in a way that degrades it, post malware, or use a calculator to process personal information the visitor has no right to type. Public calculators are for estimates the visitor chooses to run. They are not a place to upload a client's full return.
The visitor keeps the copyright in text they send to support. They give the seller a licence to use that text to answer the ticket, to keep a record, and to improve support scripts, without any duty to publish it. The seller's pages, logo, and product names are the seller's. The visitor may link to a public page. The visitor may not frame the site or copy a calculator into another product.
4. Calculators on this site
A calculator on this site produces an estimate. The Disclaimer is incorporated into these terms. The visitor must not treat a result as a filing position, a legal opinion, or a payroll instruction that can be paid without a further check. The seller does not review what the visitor types. There is no professional relationship because a visitor used a form.
The seller may change a public calculator, remove one, or limit how often it can be called. A public calculator is not a paid plan. It can be withdrawn without the refund rules, because no fee was paid for it. A paid plugin on the buyer's own site is governed by the Software Licence Agreement, not by this paragraph.
5. Third-party services
The site uses Stripe and, when card checkout cannot start, PayPal. It is hosted on Hostinger. Email is sent through WordPress mail or through the email provider the seller has connected. Those companies have their own terms. The seller is not responsible for an outage at a processor or a host, except to the extent the Limitation of Liability and Indemnity and a mandatory law say otherwise. A video on the site, if one is shown, loads from a privacy-enhanced player only after the visitor allows marketing cookies.
Links to the Canada Revenue Agency, Revenu Québec, or another official page are for convenience. The seller does not control those sites and does not adopt their content. An official page is the authority for the figure it publishes. The calculator is not.
6. Suspension of a visitor
The seller may suspend access to an account or to a form that is being abused, that is putting the site at risk, or that is the subject of a chargeback. Suspension of a paid licence is also covered by the Software Licence Agreement. The seller will restore access when the reason for the suspension is gone, unless the seller has terminated the account for cause. Termination of a free account does not require a refund, because no fee was paid.
The visitor may stop using the site at any time. Closing a browser is enough for a public page. Closing a paid subscription is done in My Account and is described in the Refund and Cancellation Policy. Deleting an account does not, by itself, delete records the seller must keep.
7. Disclaimers and liability
The website is provided as is. The seller does not warrant that it will be uninterrupted or free of harmful code, though the seller takes reasonable care. The cap on liability, the exclusion of indirect loss, the class-action and arbitration terms, and the indemnity are in the Limitation of Liability and Indemnity, which is incorporated here. A consumer keeps a mandatory right those sections cannot waive.
Nothing on the website is an offer of legal, tax, accounting, or financial advice. Nothing on the website creates a fiduciary duty. The seller's staff are not, by answering a support email, accepting a retainer. A support reply that explains how a button works is not a ruling on the visitor's tax.
8. Intellectual property on the site
The text, layout, logo, product names, screenshots, and rate explanations on the website belong to the seller or are used with permission. The visitor may view them and may share a link. The visitor may not copy a page into another commercial product, may not train a public model on a systematic download of the site, and may not present the seller's screenshots as the visitor's own software. A short quotation with a link, for commentary, is acceptable. A mirror of the site is not.
The plugins' PHP is governed by the Software Licence Agreement and the GPL note in that agreement. These website terms do not relicense that PHP. A trademark request, including use of the hexagon mark, must be sent to licences@accountantsexpert.com and is refused unless the seller writes back with permission. Silence is not permission.
Feedback the visitor sends, such as a suggestion for a calculator, may be used by the seller without a royalty and without an obligation to implement it. The visitor is not giving the seller a client's confidential file when they send a feature idea, and they should not attach one. The seller does not want client records in the support inbox.
9. International visitors
The site is operated from Alberta, Canada. A visitor in another country uses it on their own initiative. The seller does not represent that the website or the calculators comply with every professional-regulation rule in the visitor's home jurisdiction. A visitor who is a regulated professional is responsible for their own rules of conduct. The calculators do not make the visitor compliant with those rules.
Canadian sales taxes are described in the Terms of Sale. A visitor who buys from outside Canada may still be charged in Canadian dollars. Their bank may convert the charge. Consumer rights that a mandatory law of their home gives them, and that cannot be waived, remain in force as the governing-law section describes. The site does not target children and does not offer accounts to a person who cannot contract.
The seller may refuse traffic or a checkout that appears to come from a location or a payment instrument the seller cannot lawfully serve. That refusal is not discrimination among Canadian provinces. It is a compliance step. A refused checkout that did not capture funds creates no contract and no refund question.
10. Changes to the website
The seller may add, change, or remove a public page, a menu item, or a free calculator. A change to a free page does not amend a paid term that has already started, except where the Software Licence Agreement allows an update to the software the buyer installed. Marketing sentences on the home page are invitations to read the policies. They are not a warranty that overrides the Disclaimer or the refund rule.
The seller may suspend the public site for maintenance. The seller will try to do that without cutting off a paid download for longer than the maintenance requires. A maintenance window is not a billing error. If the site is unavailable when a renewal is attempted, the processor's retry rules apply, and the buyer can cancel in My Account when the site is back if they do not want the renewal.
These terms are versioned at the top of the page. A material change is posted with a new version. The consent bar asks again when the policy version changes. Continuing to use a free page after that date, once the visitor accepts the new bar, is acceptance of the new website terms. A buyer who does not accept may stop using the site and may cancel auto-renewal. Cancellation does not refund the current term.
11. Contact about your account, and optional news
By using this website and clicking Accept on the consent panel, you agree to all of the terms and agreements of Accountants Expert. Those agreements are the Terms of Service, the Terms of Sale and Subscription, the Refund and Cancellation Policy, the Software Licence Agreement, the Privacy Policy, the Cookie Policy, the Acceptable Use Policy, the Disclaimer, and the Limitation of Liability and Indemnity. You also agree that the seller may collect and use your information as the Privacy Policy describes, including to contact you about your account, your purchases, your licences, support, and service updates. Those messages are part of running the account. They are not a request for permission to send news or offers.
News, offers, and product updates are a separate choice. The consent panel includes an unchecked box for that email. It is not ticked for you, and clicking Accept all and continue does not tick it. Canada's anti-spam law, An Act to promote the efficiency and adaptability of the Canadian economy by regulating certain activities that discourage reliance on electronic means of carrying out commercial activities, and to amend the Canadian Radio-television and Telecommunications Commission Act, the Competition Act, the Personal Information Protection and Electronic Documents Act and the Telecommunications Act, S.C. 2010, c. 23, requires express consent for a commercial electronic message of that kind. You can unsubscribe at any time. Withdrawing that consent does not close your account and does not stop messages about a purchase, a licence, support, or a service update.
12. How these words are used
Headings are for convenience. They do not change the operative text. “Including” means “including without limitation”. The singular includes the plural and the other way around. “Writing” includes email. A reference to a statute is to that statute as amended, and to any regulation made under it. A reference to a person includes a natural person, a corporation, a partnership, and any other entity. If a word is defined in this document, that definition applies wherever the word is used, unless the sentence says otherwise.
If a translation of this page is published, the English text controls. If a page on the site summarises this document in shorter words, this document controls where they differ. A failure to enforce a term on one occasion is not a waiver. A waiver must be in writing to be effective, and it applies only to the breach it names. The seller may assign this document to a successor of the business. The buyer may not assign a licence or an account without the seller’s prior written consent, except where a mandatory law says otherwise.
If a court finds that one term cannot be enforced, the rest of the document stays in force. The invalid term is modified to the minimum extent needed to make it valid, if a modification can do that without changing the bargain. This document, together with the other policies named in it and the plan the buyer selected at checkout, is the entire agreement on its subject. It replaces earlier oral statements and earlier website summaries about that subject. A purchase order or a buyer’s standard terms do not amend it unless the seller signs a document that says they do.
Days are calendar days unless a section says business days. A business day is a day other than a Saturday, a Sunday, or a statutory holiday in Alberta. Notices to the seller are sent to licences@accountantsexpert.com and are effective when the email is received, or on the next business day if it arrives outside ordinary business hours. Notices to the buyer are sent to the email on the account and are effective when sent, unless the message bounces and the seller has another address on file. The buyer must keep that email address current.
13. Governing law and mandatory rights
Accountants Expert, operated by BOMCAS Canada offers the website, the calculators, and the paid plans from Alberta, Canada. This document is governed by the laws of Alberta and the federal laws of Canada that apply in Alberta. The courts of Alberta have jurisdiction, subject to the dispute section of the Limitation of Liability and Indemnity and to any mandatory rule that lets a consumer sue or be sued at home.
Nothing in this document limits a right that a statute says cannot be limited. That includes mandatory protections for a consumer in the buyer’s province or country. For a consumer in Quebec, the Consumer Protection Act, CQLR c P-40.1, applies where it must, and a term that conflicts with it is read down. For a consumer in the European Union, the mandatory parts of Directive 2011/83/EU on consumer rights, as implemented in the buyer’s member state, and the mandatory parts of the digital-content rules that apply to that buyer, are preserved. For a consumer in the United Kingdom, the mandatory parts of the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 are preserved.
Where those laws give a consumer a right to withdraw from a distance contract for digital content, the buyer is asked at checkout to request immediate supply and to acknowledge that the withdrawal right ends once supply of the digital licence begins. That request and acknowledgement do not apply where a mandatory law keeps the withdrawal right, including for a consumer in Quebec. A business buyer who is not a consumer does not receive consumer withdrawal rights.
The seller does not claim a professional designation, a certification, or a membership on these pages. The calculators are software. They are not a filing, a ruling, or a retainer. Dispute resolution, the class-action waiver, and arbitration are described in the Limitation of Liability and Indemnity. They are not enforceable against a Quebec consumer where the law of Quebec refuses them. They also do not apply where the law of the buyer’s province or country refuses a waiver of a class action or a requirement to arbitrate.
14. Changes, records, and survival
The seller may update this document by posting a new version with a new version number and a new effective date. The version line at the top of the page is the version in force. A material change to a paid plan is also handled in the Terms of Sale, including notice before a renewal price changes. Continued use of a free page after the effective date is acceptance of the new website terms. A paid subscription keeps the commercial terms accepted at the start of the current paid term until that term renews, except where a change is required by law or is needed to stop abuse.
The site consent bar asks again when the policy version changes. A previous acceptance stored in the cookie, in local storage, or in the consents table does not cover a later version. Checkout keeps its own consent screen. Accepting the bar does not replace the checkboxes at checkout, and the checkboxes at checkout do not replace the bar.
Terms that by their nature should survive the end of a subscription do survive. That includes accrued payment obligations, the refund rules for a period already paid, the licence restrictions on a copy already received, the disclaimer, the limitation of liability, the indemnity, the governing-law clause, and the sections needed to interpret them. The end of a subscription does not erase a record the seller must keep for tax, accounting, or a legal claim.
The contact for every policy on this site is licences@accountantsexpert.com. Support about a licence key or a download may also be handled from My Account. Do not send a client’s tax return, a social insurance number, or a full licence key to that address. Send the account email and a description of the issue.
15. Directory listings
A directory profile is optional. The firm is responsible for the accuracy of the name, address, services, team, credentials, and any other text or image it submits. Accountants Expert does not verify a designation or a credential unless an administrator has set the Verified badge on that profile. Self-reported credentials are labelled as self-reported. Accountants Expert does not itself claim a professional accounting designation.
Accountants Expert may refuse, unpublish, or remove a profile that is inaccurate, misleading, or in breach of these terms. A listing does not guarantee enquiries or clients. Fees for a directory subscription, and fees charged to unlock a lead, are digital charges for access that has started. They are not refunded, except where a mandatory law requires a refund or the seller corrects a duplicate charge. A profile is hidden when the paid plugin subscription or the directory subscription lapses, after the grace period set by the seller, until it is renewed. The stored profile is kept.
These pages are written for customers of Accountants Expert. They are not a legal opinion and they are not a certification. Have them reviewed by a lawyer before you rely on them.
Terms of Service · Terms of Sale · Refund and Cancellation Policy · Software Licence Agreement · Privacy Policy · Cookie Policy · Acceptable Use Policy · Disclaimer · Limitation of Liability and Indemnity · Your account · Support
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